Privacy policy

1 Introduction

CAM Schweiz AG (hereinafter referred to as "we", "us") respects the privacy of the users and customers of its website and has made the protection of this privacy a top priority in all its activities on the Internet. This means that we undertake to treat the information you provide at all times with the greatest care and responsibility and in compliance with the relevant provisions of data protection law and on the basis of this data protection declaration.

This also and in particular applies to the cooperation with partners and third parties who are called in by us to process the contract. We will never pass on or sell your data to third parties unless you expressly agree to this.

By agreeing to the following data protection declaration, you consent to CAM Schweiz AG collecting, processing and using the data in compliance with the data protection laws and the following provisions. You can revoke your consent at any time with effect for the future.

CAM Schweiz AG guarantees the confidential treatment of all stored personal data of the users of our websites.

Within the framework of this data protection declaration, we would like to inform you about how we guarantee the protection of the data you provide us with: Personal data is only collected, processed and used by us in accordance with the provisions of the applicable data protection law.

2. responsible body

The person responsible for the processing of personal data is:

CAM Schweiz AG
Industriestrasse 47
8152 Glattbrugg

For any requests relating to the protection of your personal data, please contact the person responsible for data protection in our company:

CAM Schweiz AG
Data Protection Officer of CAM Schweiz AG
Industriestrasse 47
8152 Glattbrugg

3. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), based on our legitimate interests (interest in optimising our online offering). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to IP anonymisation on this website, your IP address will be shortened by Google beforehand and thus anonymised. Google is certified under the Privacy Shield agreement.

You can prevent the storage of cookies by making the appropriate setting in your browser. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link.

4. cookies

Based on our legitimate interests, we use cookies on our website. Cookies are small text files that are stored on your computer. Cookies enable us to track your visit to our website in order to improve the user-friendliness of our website, but they do not allow any conclusions to be drawn about your identity. They are also used to save settings between your visits or to technically enable functionalities of the website.

By using the CAM Schweiz AG website, you consent to the use of cookies for the aforementioned purposes. You can opt out of the use of cookies at any time by deleting the cookies that have been set by the website. This is possible via the settings in your internet browser and by deleting all cookies.

5. personal data

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes, for example, your name, your telephone number, your address and all inventory data that you provide to us, for example, when registering or placing orders. Statistical or anonymized data that we collect when you visit our websites and that cannot be directly linked to your person are not included.

6. purposes of data processing

6.1 General
Personal data is collected and processed - in addition to the purpose of fulfilling the contract - for the purpose of enabling the use of our websites (connection establishment), to ensure system security and stability on a permanent basis and to enable the optimisation of our Internet offering, as well as for internal statistical purposes.

We collect, store and process personal data exclusively in accordance with the applicable legal provisions and only to the extent that this is necessary and required for the fulfilment of the contractually assumed service obligations between us and the user or for the provision of the ordered products on our websites. This also includes the storage of data for possible warranty claims after fulfilment of the contract.

In addition, we also use your data within the scope of applicable law for our own marketing purposes in order to optimise our range of services, to be able to meet your needs with us even more conveniently and individually and to draw your attention to services and products in which you might be particularly interested.

Beyond this, personal data is only processed if you have given your consent and have not revoked it.

6.2 Use of your data for advertising purposes
a) Principle
We use the data you provide to fulfil and process your enquiries and subsequently to recommend products and services that may be of interest to you.

b) Sending of newsletters
The registration process for CAM Schweiz AG newsletters takes place via the so-called double opt-in procedure: After sending the corresponding registration form, an e-mail is automatically sent to the address provided. In this e-mail, the recipient is asked to confirm her newsletter subscription by clicking on a link. Only after this confirmation is the entry in the distribution list activated and the recipient will receive our newsletter in the future.

By subscribing to the newsletter and clicking on the confirmation link, the subscriber gives his/her express consent for the regular sending of the subscribed newsletter. Subscriptions to the newsletter are logged in order to be able to prove the subscription process in accordance with legal requirements. This includes the storage of the registration and confirmation time as well as the storage of the IP address. The subscriber can revoke the consent to the newsletter at any time by sending an e-mail to

7 Legal basis for processing

7.1 General
We process your personal data primarily to fulfil contractual obligations and to comply with legal obligations imposed on us. In addition, by accepting this privacy policy, you give your consent for all processing operations mentioned in this privacy policy. You can, of course, revoke your consent at any time by sending a corresponding declaration to However, the processing operations carried out up to this point will not be affected by your withdrawal.

7.2 Legitimate interests
In addition to the aforementioned legal basis for data processing, we also process data on the basis of legitimate interests on our part. This concerns in particular, but not only, processing operations for marketing and advertising purposes. We pursue the following interests:

own marketing purposes
ensuring the usability of the website
preventing fraud
ensuring the security and stability of IT systems
internal statistical purposes

8. passing on of data

We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. Furthermore, we only pass on your data to third parties if this is necessary for the processing of the contract. These service providers use your data exclusively for order processing and not for any other purposes. CAM Schweiz AG is also entitled to transfer your personal data to third companies abroad if this is necessary for the processing of the contract. These are obliged to the same extent as we are to data protection. If the level of data protection in a country does not correspond to that in Switzerland, we will ensure by contract that the protection of your personal data corresponds to that in Switzerland at all times.

9 Duration of retention

We will retain your personal data for as long as we consider necessary or appropriate to comply with applicable laws or as long as it is necessary for the purposes for which it was collected. We will delete your personal data as soon as it is no longer needed and in any case after the expiry of the maximum retention period prescribed by law. You can request the deletion of your personal data yourself at any time by sending us a request to this effect to We will promptly comply with your request. We will comply with your request immediately, unless we are obliged to retain the data for other reasons or need it to enforce claims.

10. users' rights
10.1. right of revocation
If you have given us consent to process personal data when using the websites or ordering products, you can revoke this consent at any time. The revocation can be sent by e-mail or in writing to the contact points mentioned under point 2. The effects of the revocation are limited to the processing of personal data that may not already be processed without your consent on the basis of legal permissions. Furthermore, the revocation has no effect on the previous processing operations which were carried out before the revocation.

10.2 Further rights
a) Information
Upon written request, we will provide you at any time with information about which personal data we have stored about you. The request for information must be made in writing and must include proof of identity (copy of ID, passport or other official identification document). The exercise of this right is free of charge once a year; we reserve the right to charge an expense allowance for each further request.

b) Correction, deletion, restriction of processing
You also have the option of having us correct, block or delete your personal data at any time. To do so, please contact the office named in section 2. The only exceptions to deletion are data that we need to process outstanding tasks or to enforce existing rights and claims, as well as data that we are required to retain by law. However, such data will be blocked for processes other than those mentioned.

c) Right to complain
We attach great importance to safeguarding the rights of our customers and thus also to protecting your personal data. Should you nevertheless be of the opinion that we are processing your data unlawfully, you can contact us at any time by e-mail at We will deal with your concerns to the best of our knowledge and belief. We will deal with your concerns to the best of our knowledge and belief.

If, contrary to expectations, our data protection officer is unable to provide you with satisfactory assistance, you can submit your concerns to the Federal Data Protection and Information Commissioner in the form of a formal complaint at any time.

d) Data portability
Upon written request, you also have the right to receive the personal data concerning you in a structured, common, machine-readable format for the purpose of transferring it to a third party. We reserve the right to charge an expense allowance for this.

11. children's data

As far as we are aware, we only collect, process and use children's personal data with the consent of their legal representative. Persons under the age of 16 must obtain the permission of their legal representative before providing us with personal data.

Accordingly, the use of our websites by persons under the age of 16 who do not have the corresponding consent of their parents is generally not permitted.

12. security measures

We apply technical and organisational security measures to adequately protect your personal data against unauthorised access, misuse, accidental or intentional manipulation, loss or destruction. Technical security measures to protect your personal data are regularly reviewed and, if necessary, adapted to the state of the art.

13 Liability for links

We have no influence on the current and future design, content or authorship of the linked pages. For this reason, we hereby expressly distance ourselves from all contents of all linked pages that were changed after the link was created. This statement applies to all links and references set within our own Internet offer. For illegal, incorrect or incomplete content and in particular for damages arising from the use or non-use of such information, the provider of the page to which reference is made shall be solely liable, and not the party who merely refers to the respective publication via links.

14 Changes

CAM Schweiz AG reserves the right to change this data protection declaration at any time. The data protection declaration does not establish a contractual or other formal legal relationship with or on behalf of a party.